Game Of Power

Return, Exchange, and Cancellation Policy for "Game of Power: Navigating 48 Laws in India"

Return, Exchange, and Cancellation Policy for “Game of Power: Navigating 48 Laws in India”
We value your satisfaction and aim to ensure a smooth experience with your purchase of “Game of Power: Navigating 48 Laws in India.” Please review our return, exchange, and cancellation policy to understand your options.

Return Policy
We accept returns under the following conditions:
1. Eligibility for Returns:
 The item must be returned in its original condition, unused, and with all packaging intact.
o Returns are only accepted if the book is damaged, defective, or an incorrect item was delivered.

2. Return Window:
o Returns must be initiated within 7 days of receiving the product.

3. Process for Returns:
o Contact our customer support team at bhusari.harsh@gmail.com or +91-8793343390 with the following details:
 Order number
 Description of the issue
 Photographs of the damaged/defective item
o Upon approval, a return shipping label or instructions will be provided.

4. Shipping Costs for Returns:
o If the return is due to our error (e.g., wrong or defective item), we will cover the return shipping costs.
o For all other reasons, the customer will bear the return shipping costs.

5. Refunds for Returns:
o Refunds will be credited within 7-10 business daysin original mode of payment after the returned item is received and inspected.

Exchange Policy
We allow exchanges for damaged, defective, or incorrect items. The exchange process is as follows:
1. Eligibility for Exchange:
o Exchanges are applicable only if the request is made within 7 days of receiving the product.

2. Process for Exchange:
o Contact customer support with details of the issue and photos of the item.
o Once approved, ship the item back to the provided address.
o A replacement will be sent after the returned item is inspected and approved.

3. Shipping Costs for Exchanges:
o We cover shipping costs for replacements if the issue was due to our error.

 Cancellation Policy
We accept cancellations under the following conditions:
1. Before Shipping:
o Orders can be canceled before they are dispatched. Contact customer support immediately with your order details to initiate cancellation.
o A full refund will be issued to the original payment method.

2. After Shipping:
o Once the order has been shipped, it cannot be canceled. However, you can initiate a return after receiving the item if eligible under the return policy.

3. Refunds for Cancellations:
o Refunds for canceled orders are processed within 5-7 business days from the date of cancellation confirmation.

4. Non-Returnable and Non-Exchangeable Items
The following items cannot be returned or exchanged:
• Items damaged due to misuse, improper handling, or tampering.
• Items purchased during clearance sales or special promotions (unless defective).

 Contact Information
For any queries or assistance regarding returns, exchanges, or cancellations, reach out to us:
• Email: bhusari.harsh@gmail.com
• Phone: +91-8793343390 (Mon-Fri, 9 AM – 6 PM IST)
We appreciate your support for “Game of Power: Navigating 48 Laws in India” and strive to ensure your experience is seamless and satisfactory.